Accessibility Considerations

Commitment to Accessibility
Protocol Lab is committed to making our website accessible and usable for all people, including those with disabilities. We are continuously working to improve the user experience and apply relevant accessibility standards. 

Ongoing Efforts
As a small, self-funded, family-owned business, we strive to ensure to the best of our abilty that our website conforms to widely recognized accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We are actively working to identify and address accessibility barriers as resources allow. 

Our efforts include:
 • Improving site navigation and usability for keyboard and assistive technology users
 • Providing descriptive alternative text for images
 • Enhancing form accessibility and error handling
 • Monitoring and improving color contrast and readability

Third-Party Content
Some areas of our website may include third-party content or functionality (such as Shopify checkout) that we do not directly control. While we encourage vendors to provide accessible content, we cannot guarantee the accessibility of third-party features.

Accessibility Assistance
If you experience any difficulty accessing any part of this website, or if you need assistance placing an order, we are here to help.

Please contact us using one of the methods below:
Email: hello@protocol-lab.com
Contact Form: https://protocol-lab.com/pages/contact
Response Time: We aim to respond within 2–3 business days

When contacting us, please include if possiblel:
 • A description of the issue
 • The page URL (if applicable)
 • The type of device and browser you are using

This will help us address your concern more quickly.

Feedback:
We welcome your feedback on the accessibility of our website and are committed to making improvements based on user input.

 

Disability-Owned Status:
Protocol Lab LLC is a certified disability-owned enterprise (DOBE) through disabilityin.org. Certificate #US01221.